Refunds, Late Payments, Absences & Missed Classes Policy
Refunds
- All program fees are non-refundable once the session has started.
- If a player withdraws before the first class, a refund may be issued minus a $25 administrative fee.
- No refunds or credits are given for voluntary withdrawal, scheduling conflicts, or lack of attendance.
Late Payments
- Program fees must be paid in full prior to the first day of the session unless a payment plan has been approved.
- Payments more than 7 days late will incur a $25 late fee.
- Continued non-payment may result in the participant being unable to attend until the balance is paid.
Absences & Missed Classes
- Missed classes by the participant (illness, travel, personal schedule conflicts, etc.) are non-refundable and non-transferable.
- If Boccaccini Tennis must cancel a class (weather, court availability, etc.), a make-up class, credit, or refund will be offered at the program’s discretion.
Weather / Program-Related Cancellations
- In the event of rain or unsafe court conditions, parents will be notified by text or email.
- Classes canceled by Boccaccini Tennis will be rescheduled when possible.