Refunds, Late Payments, Absences & Missed Classes Policy

Refunds

  • All program fees are non-refundable once the session has started.
  • If a player withdraws before the first class, a refund may be issued minus a $25 administrative fee.
  • No refunds or credits are given for voluntary withdrawal, scheduling conflicts, or lack of attendance.

Late Payments

  • Program fees must be paid in full prior to the first day of the session unless a payment plan has been approved.
  • Payments more than 7 days late will incur a $25 late fee.
  • Continued non-payment may result in the participant being unable to attend until the balance is paid.

Absences & Missed Classes

  • Missed classes by the participant (illness, travel, personal schedule conflicts, etc.) are non-refundable and non-transferable.
  • If Boccaccini Tennis must cancel a class (weather, court availability, etc.), a make-up class, credit, or refund will be offered at the program’s discretion.

Weather / Program-Related Cancellations

  • In the event of rain or unsafe court conditions, parents will be notified by text or email.
  • Classes canceled by Boccaccini Tennis will be rescheduled when possible.